Curriculum
Curriculum
Customer Relations


The Diploma in Customer Relations program is a two-year ladderized program. This is an ideal course for those individuals seeking work as Call Center Agents, Customer Representatives, and other related front-line service-oriented jobs. Students will be able to develop the skills to identify and resolve customer complaints, handle difficult customers, utilize effective verbal and nonverbal communication methods, learn appropriate professional use of various electronic media, and learn to contribute to the service culture of an organization.

 

News

May 28, 2010
First Summa Cum Laude of Informatics Philippines comes from Informatics International College Diliman
Informatics International College takes pride in producing the first Summa ...
May 25, 2010
Mayor-Elect Herbert Bautista Addresses Informatics Cainta, Diliman and Fairview Campuses Recognition Rites
Graduating batch 2009-2010 of Informatics International College in Diliman ...
May 12, 2010
Informatics Diliman Baccalaureate Mass and Recognition Rites Set
Informatics Diliman will hold its Baccalaureate Mass and Recognition Rites ...
May 05, 2010
Basic and Advance Game Development and Introduction to Ethical Hacking now Offerred at Informatics Diliman
Informatics Diliman is now offering new courses as part of its electives, n...
March 04, 2010
B.A.ttle I.T. Out in the Informatics Battle of the Bands on March 23, 2010
Informatics Diliman is spearheading the holding of an Informatics Battle of...